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Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to use, or otherwise collected by us, offline or online, including through www.socoeventhire.com. In this Privacy Policy we, us or our means Soco Event Hire t/as SOCO.

By using the website, you consent to the collection and use by us of any personal and other information you provide whilst using the website in accordance with our Privacy Policy (Privacy Policy). If you do not agree to the Privacy Policy, please do not use the website.

What sort of information do we collect?

We collect personal information in accordance with the relevant privacy laws in Australia.
Personal information is collected about you only when you supply it to us on a voluntary basis, for example when you:

  • Request information about our products or services; or
  • Participate in document downloads, blogs or social media

Personal information can include your name, address, email address, product interests, company details along with transactional information such as the type and quantity of products that you hire, and any other information of a personal nature which you provide. While we strive to protect our users’ personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.


We may also collect non-personal information such as your IP address, browser type, the date and time of your visit, the particular pages you accessed and the information you download. The information we obtain is not personal information about you. For more information, please read the section on cookies below.


How do we use and disclose personal information?

We use personal information for editorial and feedback purposes (to the extent that is explained when guests provide the information), to process quotations or to contact you about products or services or send you information that may be of interest to you.


We will not disclose personal information it collects from you on its website without your consent. A user’s email address will not be posted by us on our website.


Unless otherwise disclosed during collection, we will not provide any personal information to any third party for any purpose whatsoever.


We will not transfer personal information about you to an organisation outside Australia without your consent. If at any time we are required by law or legal process to release personal information about you, we must cooperate fully.


How do we keep your personal information secure?

We have implemented appropriate physical and electronic procedures to protect the personal information we collect from misuse, interference, loss, and unauthorized access, modification, and disclosure. We are committed to ensuring that this information remains secure.


Please be aware that any information transmitted to us over the Internet is done so at your own risk; we cannot guarantee its security. We take measures to protect your personal information from unauthorised disclosure; however, we cannot ensure that it will not be disclosed in a manner that is inconsistent with this Privacy Policy.


Cookies

We may use ‘cookies’ to track how and when guests use its website. ‘Cookies’ are used to see which areas are popular and which are not. Many improvements and updates are made to the website based on data collected by ‘cookies’ such as total number of visitors and pages viewed.


We may use cookies to personalise your visit to our website.

Links to other websites

Our Site may include links to external websites, also known as Third Party Websites. We have no control over these Third Party Websites, and we are not responsible for the protection and privacy of any personal information you share while visiting them. Remember that these Third Party Websites are not governed by this Privacy Policy, even if you accessed them through a link from our Site.

For any questions or concerns, please contact sales@soco.com.au

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Please note we do have a minimum spend when you hire from us - we have two options for how you can hire from us. Our dry hire process is where you collect and return the hire items from our warehouse in Oak Flats. There is a minimum spend of $700.00 on hire equipment. If you would like to utilise our delivery and pickup services we do have a minimum of hire on our equipment of $700.00. Delivery and pickup is charged in addition to the hire equipment costs.

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